Last Modification: 10/12/2024 17:00
We wish to inform our users that the Terms and Conditions provided here are applicable and binding for Sabriel Agency (“https://goldenrod-giraffe-937320.hostingersite.com”).
Previously, all services offered by our brand were consolidated under a single website. To enhance our service offerings and specialize our online presence, these services are now focused exclusively on Sabriel Agency.
Sabriel Agency operates under a framework designed to optimize user experience and provide focused and specialized access to the various services we offer. Our commitment to upholding our users’ rights, maintaining transparency in our operations, and ensuring the highest standards of service remains steadfast.
These Terms and Conditions articulate our commitment to these principles. They are designed to ensure clarity and mutual understanding between us and our users on the Sabriel Agency platform. Any stipulations, user responsibilities, service conditions, and other relevant guidelines are consistently applicable across all services provided by Sabriel Agency.
For any inquiries or need for clarification regarding our Terms and Conditions and how they apply, please do not hesitate to reach out to us through the communication channels available on our website. We are devoted to maintaining a high level of transparency and understanding in all our interactions with you.
Thank you for your continued trust in Sabriel Agency. We are dedicated to continually providing you with high-quality services, ensuring a mutually beneficial relationship while upholding the integrity of our terms and conditions.
Introduction
Welcome to Sabriel Agency! These are the Terms and Conditions we have formulated to provide you with a clear understanding of the various policies we adopt and our way of operating when you interact with our website at https://goldenrod-giraffe-937320.hostingersite.com. I am Sara Casciaro, the owner of Sabriel Agency. Our company is based in Feldafing (82340), Germany, at Pöckinger Fussweg 12A. Our business tax identification number is 161/209/12023, and our VAT identification number is DE362327736.
If you have any questions or concerns, or if you believe someone is not complying with our Terms and Conditions, please do not hesitate to contact us. We are here to assist you. You can reach us personally through any of the following methods:
– **Phone**: +49 15208150062
– **Email**: info@sabrielagency.com
– **Live chat**: Available on our website
– **Contact form**: Available on our website
We strongly encourage you to carefully read these Terms and Conditions to gain a comprehensive understanding of how we operate on our site. Furthermore, we recommend that you carefully read our Cookie Policy and Privacy Policy to fully understand how our website works and how we use, collect, and protect your personal data. These tools are important to gain a clear understanding of our operations.
### Services Offered by Sabriel Agency
Sabriel Agency provides a range of professional services tailored to meet your needs, including:
– **Website Development**: Customized creation and development of websites tailored to your specific needs.
– **Creative Graphic Solutions**: Design of eye-catching graphics for advertising, branding, and more.
– **SEO Optimization**: Enhancing your website to increase visibility on search engines.
– **Logo and Photo Banner Creation**: Crafting distinctive logos and captivating photo banners.
– **Facebook and Google Ads Support**: Assistance in crafting and managing advertising campaigns on these key platforms.
– **Ongoing Website or Business Launch Support**: Continuous aid in launching your website or business.
– **Business Card Design**: Design and production of professional business cards.
– **Graphics and Video for Advertising**: Crafting compelling graphics and videos for your advertising campaigns.
Throughout all processes, including the management of users’ personal data, we are committed to strictly adhering to privacy and data protection regulations. For further details on how we collect, use, and safeguard data, we invite you to review our “Privacy Policy.”
Thank you for your trust in Sabriel Agency. We are here to ensure you have a safe and satisfying experience.
Definitions
– **User**: This term refers to any individual or entity accessing or using the Sabriel Agency website. Users can include anyone visiting or interacting with the platform, regardless of whether they register or provide personal information. The current website does not require user registration to access its services or content.
– **Sabriel Agency/Sara Casciaro/Administrators/Team**: These terms collectively refer to the owner of the Sabriel Agency website, identified as Sara Casciaro. This team is responsible for providing the platform and professional services such as graphic and web design. Currently, the company is exclusively led by a single owner without any other administrators or team members.
– **”Website” or “My/Our website”**: Refers to the Sabriel Agency website as a whole, encompassing all pages, content, and functionalities accessible through the specific domain or related web address. By using the term “Website” or “My/Our website” in our Terms and Conditions, we refer to all constituent parts and content present on the platform.
1. Registration and Account
1. Registration and Account (Updated)
1.1 Registration and Account Access
The Sabriel Agency website does not currently support user registration. All interactions with the website and its services are conducted without the need for creating an account or providing personal registration details.
1.2 Order and Sales Process
Sabriel Agency does not process orders for physical or digital products. The platform is focused exclusively on providing professional services. Any inquiries or engagements for services are handled directly through the contact methods provided on the website (email, phone, or live chat).
1.3 Account Credentials and Information
As there is no registration process, users are not required to maintain account credentials. Communication and information sharing are conducted securely through the channels outlined in our website’s contact section. Sabriel Agency will never request sensitive personal data, such as passwords or banking information, and users are encouraged to report any such fraudulent attempts immediately.
1.4 Data Accuracy
Users engaging with Sabriel Agency for services are responsible for providing accurate information through email, contact forms, or other communication channels to ensure smooth delivery of services.
1.5 Use of Information
Any information shared with Sabriel Agency will be used solely for the purpose of fulfilling service requests or improving the functionality of the website, as outlined in our Privacy Policy.
1.6 Protection Against Threats
Personal or non-personal information may be collected to ensure website security and prevent unauthorized activities such as hacking or other threats.
1.7 Privacy and Information Sharing
The Sabriel Agency website does not facilitate user profiles or accounts. Information shared by users will only be accessible to Sabriel Agency and necessary third parties as outlined in the Privacy Policy.
1.8 Reporting Unauthorized Activities
If you suspect unauthorized activities related to your interactions with Sabriel Agency, please notify us immediately via the contact methods provided on our website.
1.9 Suspension or Termination of Interaction
While the website does not host accounts, Sabriel Agency reserves the right to terminate communication or engagement with users who violate our policies or privacy standards. Inappropriate behavior or activities that harm the platform or disrupt other users will not be tolerated.
2. Selling Products and Services
2. Selling Products and Services (Updated)
2.1 **Service Engagement**
The Sabriel Agency platform does not facilitate the sale of physical or digital products. Instead, it focuses solely on offering professional services, such as graphic design, website development, and other related services. Users can inquire about or engage services directly through the contact methods provided on the website. Service agreements are formalized through direct communication with Sabriel Agency.
2.1.1 **Invoices**
Invoices for services will be provided electronically. If a paper copy of an invoice is required, users can request one by contacting us through the communication channels provided on the website.
2.1.2-2.1.3 **Shipping and Delivery**
As Sabriel Agency does not sell physical products, there are no shipping or delivery terms applicable to the platform.
2.2 **Service Pricing and Payment**
The pricing for professional services offered by Sabriel Agency is provided upon inquiry. Payments can be made through secure channels such as PayPal or bank transfer, as discussed during the service engagement process. By choosing a payment method, users agree to comply with the respective terms and conditions of that payment provider.
2.3 **Product Availability**
Sabriel Agency does not offer physical or digital products for sale. Therefore, availability policies are not applicable.
2.4 **Intellectual Property for Services**
All deliverables provided as part of Sabriel Agency’s services, such as graphics, designs, or websites, come with clear terms regarding their intellectual property rights. These rights and their usage will be detailed in the service agreement or documentation provided upon completion of the service. Users are encouraged to review these terms carefully.
2.5 **Liability Disclaimer**
While Sabriel Agency strives to provide high-quality services, it cannot be held responsible for inconveniences or losses arising from the misuse or misapplication of delivered materials or services.
2.6 **Fraud Prevention**
Measures will be taken to prevent fraudulent activities, such as providing false payment information, unauthorized use of deliverables, or attempts to manipulate service agreements. Users found engaging in deceptive practices may have their service agreements terminated, and appropriate legal action may be pursued.
2.7 **Service Responsibility**
Sabriel Agency takes full responsibility for the services it offers directly. Users must ensure that the deliverables provided align with the agreed specifications.
2.8 **Intellectual Property Rights**
All materials created and provided by Sabriel Agency, including graphics, logos, and designs, are the sole property of Sabriel Agency unless otherwise stated. Unauthorized use, reproduction, or distribution of these materials without prior consent is strictly prohibited and may result in legal consequences.
2.9 **Prohibited Activities**
The Sabriel Agency platform strictly prohibits the sale of illegal or restricted items and does not engage in any form of product sales. Any activities involving prohibited content, such as illegal items or services violating applicable laws, will result in immediate termination of engagement and potential legal action.
3. Refund and Warranty Policy
3.1 Service Compliance
Sabriel Agency is committed to providing high-quality professional services. Clients must adhere to the agreed terms and policies outlined during the service engagement process. Any violation of these policies may result in the suspension or termination of the service agreement.
3.2 Refund Policy for Services
Refunds are not applicable for the services provided by Sabriel Agency. This includes graphic design, website development, SEO optimization, and other professional services. Once a service has been initiated upon the client’s request, it cannot be refunded, as these services require significant time, expertise, and resources for completion.
3.3 Non-Refundable Situations
Since Sabriel Agency exclusively offers services rather than physical or digital products, no refund or warranty policies for products apply. Clients are encouraged to communicate their needs clearly before service initiation to ensure mutual understanding of expectations and deliverables.
3.4 Service Warranty
Sabriel Agency guarantees that all services provided will meet the agreed specifications and professional standards. If the final deliverable does not meet the agreed scope of work, clients can request revisions within the specified terms of the service agreement.
3.5 Client Responsibility
Clients are responsible for providing accurate and timely information during the service process. Delays or inaccuracies caused by the client may impact the service outcome, and Sabriel Agency cannot be held responsible in such cases.
3.6 Fraudulent or Unauthorized Use
In cases of fraudulent or unauthorized use of services or resources provided by Sabriel Agency, the agency reserves the right to terminate the agreement and take appropriate legal action.
4. Electronic Communications
When you purchase products or use services, or send us emails, text messages, or other communications from your computer or mobile device, you are communicating with us electronically. We will communicate with you electronically through various means, such as email, text messages, and live chat. For contractual purposes, you agree that all consents, notices, releases, and other communications that we provide to you electronically, to the extent not required to be in writing, shall be considered valid and effective.
5. Content and User Reviews Content Moderation
5.1 Review of Offensive Content
Sabriel Agency ensures that any user-submitted content, such as inquiries or messages, complies with its standards. Any content containing offensive or inappropriate language will be automatically flagged and removed by our system. Such content may be reviewed by the administrator before further action is taken.
5.2 Rights Granted to Sabriel Agency
By submitting content to Sabriel Agency, you grant the following rights:
A non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute the content globally across any media, including the right to sublicense this content to third parties when necessary.
The right to associate your provided name or identity with the content in connection with its use.
5.3 Content Guidelines
Users are required to ensure that any submitted content is compliant with the following guidelines:
Content must not be illegal, obscene, offensive, threatening, defamatory, or invasive of privacy.
Prohibited content includes but is not limited to: harmful code (e.g., viruses), promotional material, spam, or language that is offensive to specific individuals, groups, or nations.
5.4 User Responsibilities and Warranties
By submitting content to Sabriel Agency, you confirm and agree that:
You possess all necessary rights or control over the content you submit.
The content is accurate, compliant with Sabriel Agency’s terms and policies, and does not harm or infringe upon the rights of any person or entity.
6. Disclaimer of warranties
6.1 No Warranty of Error-Free or Uninterrupted Service
Sabriel Agency does not guarantee that the website will be free from errors or interruptions. Additionally, there is no warranty that any defects will be corrected promptly or at all.
6.2 Content Provided “As Is”
All content and services provided on the website are offered on an “as is” basis without any warranties, either expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
6.3 Limitation of Liability
Sabriel Agency is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the website, including but not limited to loss of data, business interruption, or other potential damages related to accessing or using the platform.
7. Acceptance of Policies
7.1 During the registration process, both customers and sellers are required to check two mandatory acceptance boxes in order to complete the registration. Users confirm that they have read and agreed to the Terms and Conditions, as well as the Privacy Policy. Additionally, they agree to take on all responsibilities outlined in our site’s policies. In case of non-compliance with these policies, we will take strict measures, and we will not be held responsible for any damages suffered by users.
8. Indemnification
8.1 By using the website and violating these Terms and Conditions and the Privacy Policy, users agree to indemnify and hold Sabriel E-commerce / Sabriel Agency harmless from any claims, losses, or damages (including legal fees).
9. Interaction between customers and sellers
9.1 Third-Party Products and Services
Sabriel Agency does not facilitate the listing or sale of third-party products on its platform. The services provided, such as website creation, graphic design, and advertising support, are exclusively offered by Sabriel Agency and are not connected to any marketplace or third-party sellers.
9.2 Contractual Relationships
As Sabriel Agency does not operate as a marketplace, there are no transactions involving third-party buyers or sellers. All interactions and agreements are directly between Sabriel Agency and its clients for the services offered. Sabriel Agency assumes full responsibility for its own services but has no involvement in or responsibility for transactions that might occur outside its platform.
9.3 Disclaimer of Third-Party Responsibilities
Since Sabriel Agency does not act as a representative, intermediary, or platform for third-party transactions, it holds no liability for any disputes, claims, or contractual obligations related to third-party sales or products.
10. Sabriel Agency Responsibility
10.1 Service Interruptions
At Sabriel Agency, we strive to provide uninterrupted access to our services and ensure a seamless user experience. However, given the nature of online platforms, occasional interruptions may occur due to maintenance, repairs, or the introduction of new features. While we work to minimize these interruptions, we cannot guarantee uninterrupted access at all times.
10.2 Limited Liability for Contractual Breaches
Sabriel Agency’s liability is limited to cases of essential obligation violation where the breach jeopardizes the achievement of the contract’s primary purpose or is crucial for its proper execution, and where the client relies on its fulfillment. In such cases, our liability is limited to foreseeable and typical damages resulting directly from the contract.
10.3 Exclusions from Liability Limitations
The above limitations of liability do not apply in the following cases:
Personal injuries, harm to health, or loss of life.
Defects identified after assuming a warranty for the quality of services.
Defects that were intentionally concealed.
Claims arising under applicable product liability laws.
11. This website is not suitable for minors
11.1 We do not offer products for sale by minors. Our children’s products can only be purchased by adults, as already specified in our privacy policy. If you are under 18, you can use our website only with the involvement of a parent or guardian.
12. Customs Duties
12.1 Depending on the territory to which we are shipping, additional fees imposed by Customs may apply. These expenses are not covered by us, nor do we have access to information regarding the added Customs fees. These charges will be borne by the customers.
13. Available payment methods
13.1 Secure Payment Methods
Sabriel Agency offers two secure payment methods for its services:
Payment via PayPal
Payment via bank transfer (details provided upon request)
13.2 PayPal “Pay in 30 Days” Feature
For clients using PayPal, the “Pay in 30 days” option may be available. Approval for this feature is dependent on PayPal’s terms and conditions and is not guaranteed. Clients should refer to PayPal for further details regarding eligibility.
13.3 Accurate Information
Clients must ensure that all payment and contact information provided is accurate. Sabriel Agency is not responsible for any issues arising from false or incorrect information.
14 Access to the Site and Target Audience
14.1 Target Audience
The Sabriel Agency website is designed to provide professional services to a wide and inclusive audience. Our goal is to ensure accessibility for all individuals interested in graphic design, website development, and related services.
14.2 User Agreement
By accessing and using the Sabriel Agency website, all users agree to be bound by these Terms and Conditions, regardless of their background, origin, or specific needs.
15 Use of Digital Products and Device Requirements
15.1 Device Compatibility
The use of any digital services or deliverables provided by Sabriel Agency requires a sufficiently updated device that meets standard technical specifications.
15.2 Performance on Outdated Devices
Using Sabriel Agency’s deliverables on outdated or incompatible devices may result in reduced performance or functionality.
15.3 Responsibility for Device Requirements
Clients agree not to hold Sabriel Agency liable for issues arising from the use of deliverables on devices that do not meet the recommended specifications.
16. Jurisdiction
16.1 Governing Law
These Terms and Conditions, along with any disputes arising from the use of Sabriel Agency’s services, are governed by the laws of the Federal Republic of Germany, specifically in the state of Bavaria (Bayern), excluding provisions of private international law.
16.2 Dispute Resolution
All disputes must first be subjected to negotiation or mediation within 30 days of notification to seek an amicable resolution.
16.3 Legal Jurisdiction
In the absence of mandatory legal provisions, disputes will be exclusively subject to the jurisdiction of the courts in Bavaria, Germany. Users irrevocably accept the jurisdiction of these courts for any legal proceedings.
17. Modification of Terms & Conditions
17.1 Right to Amend
Sabriel Agency reserves the right to amend these Terms & Conditions at any time for any reason. Users will be notified via a prominent notice on the website and, where applicable, through email (for users subscribed to the newsletter and who have provided explicit consent).
17.2 Waiting Period
Changes to the Terms & Conditions will take effect 30 days after the notification is issued unless otherwise required by law.
Usage of Icons from icons8.com
The icons used on this website have been sourced from icons8.com and are subject to the terms and conditions of icons8.com. For further information, please refer to their Terms and Conditions.
We kindly ask you to take a moment to review our Informativa sulla privacy and to also have a look at our Informativa sui cookie to understand data retention periods. Your understanding is essential for a transparent experience.
Terms and Conditions Revision History
Date: [01/10/2023 00:00] Creation of these Terms and Conditions
Date: [10/12/2024 00:00] Modification of these Terms and Conditions: Elimination of policies related to Sabriel E-Commerce.